Back to feed

1st hire: ⏩ Business Operations

Remote Full-time Live

Join an early-stage startup.

Unlock access to credit.

Accelerate economic mobility.

Join us as our 1st business operations hire! We're looking for a single individual who can operate with the effectiveness of an entire project management organization, allowing us to continue accelerating our business disproportionately to headcount.

About us
  • Kovo is transforming financial access for underserved Americans. We believe everyone deserves the opportunity for economic independence. Our innovative financial empowerment platform creates pathways to credit and financial inclusion, empowering individuals traditionally excluded from financial opportunities.

  • We've scaled revenue 10x and improved efficiency 5x over the past two years. Our revenue per employee now exceeds 2x the 90th percentile benchmark among startups. This is a venture-scale company that has started generating positive free cash flow early in its lifecycle, resulting in less dilution for our employees as we accelerate momentum without being dependent on venture funding to stay alive. We're seeking exceptional individuals eager to help us scale another 10x and beyond.

  • Kovo is backed by Inspired Capital and Homebrew, along with founders and leaders from Plaid, Cash App, Affirm, NerdWallet, Ramp, Alloy, MoonPay, Uber, Etsy, LendingClub, Column, Carbon Health, Grindr, and more.

About you
  • Energized by scaling operational excellence for a business focused on financial empowerment for millions of underserved individuals

  • Comfortable in a high-intensity role and seeking an ambitious workload (not a 40-50 hour workweek)

  • Thrive in a remote work environment

  • Prior experience (2+ years) in business operations, management consulting, investment banking, private equity, or high-growth startup operations

  • Motivated to use AI, automation, and data tools in your day-to-day work to push the boundaries of what a single individual can do

  • Self-starter who thrives in ambiguity, handles shifting priorities fluidly, and works effectively with cross-functional teams

  • Proficient with SQL

What you’ll do
  • A little bit of everything! We are a small company, and you’ll be expected to pick up many different things

  • Proactively identify operational bottlenecks and implement solutions autonomously

  • Design, establish, and continuously improve internal operational processes and systems to enable rapid growth and scale

  • Lead projects focused on operational efficiency, cost optimization, and sustained growth

  • Manage and streamline business-critical items and workflows including but not limited to audits (SOC 2 Type II, regulatory examinations), license renewals, employee lifecycle processes (onboarding, offboarding), etc

  • Independently handle any and all recurring, operational, administrative, or miscellaneous work that would otherwise be done by the founders, with an emphasis on automating these responsibilities end-to-end

Why you might be excited about us
  • Directly impact millions of underserved individuals’ ability to access credit

  • Work with minimal bureaucracy, significant ownership, and have broad impact

  • We don't micromanage and will set you up to do your best work

Why you might not be excited about us
  • We’re a small team; roles and responsibilities evolve quickly

  • Priorities and projects shift as we learn and adapt

  • We’re still building foundational systems and processes

Apply to this Job

On the same wavelength

Manager, Customer Operations (Inbound Virtual Contact Center)

Remote Full-time

Growth Lead

Remote Full-time

Talent pool - Content Contributor

Remote Full-time

GTM Lead, Embed

Remote Full-time

Implementation Specialist (Part-Time, Contractor Role)

Remote Full-time

UGC Video Editor

Remote Full-time

Office & People Admin (Internship, 6 months, m/f/d)

Remote Full-time

Product Marketing Manager

Remote Full-time

Working Student – Economic Impact of Regenerative Agriculture (Farms & Food Industry)

Remote Full-time

Account Manager (Marketplace Growth)

Remote Full-time

Experienced Customer Support Representative - Phones, Tickets (4390) - Remote Work Opportunity

Remote Full-time

Hiring Now: Airline & Hotel Booking Specialist (WFH)

Remote Full-time

Experienced Customer Support Specialist – K12 Tutoring

Remote Full-time

Lead - Digital Content Producer /Youtube/ Podcast/ Socials/

Remote Full-time

Apply Now: Urgently Require Adjunct Faculty: Department of

Remote Full-time

Experienced Loan Servicing Customer Service Representative – Remote Opportunity for Delivering Exceptional Client Support and Driving Business Growth at blithequark

Remote Full-time

Experienced Customer Administrative Sales Specialist – Government Solutions (Remote) in Washington DC

Remote Full-time

Senior Manager, Digital Marketing

Remote Full-time

Experienced Part-Time Data Entry Specialist – Remote Opportunity at arenaflex

Remote Full-time

Immediate Hiring: Entry Level Remote Jobs - arenaflex Data Entry Specialist

Remote Full-time