Join Today: Transportation Representative , ATS Linehaul
Key Job Details:
- Company: Workwarp
- Compensation: a competitive salary
- Start Date: Immediate openings available
- Position: Transportation Representative , ATS Linehaul
- Location: Remote
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Description Job Description for L2 associates... Overview The L2 associate acts as the primary interface between Amazon and seller POCs. L2 Associates are expected to identify shipment concerns and work on saving freight and address appointment related queries and provide process improvement suggestions. Summary Of Responsibilities  Effectively communicate in a clear and professional manner at all times  Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders  Effectively manage sensitive cases by reporting up the escalation matrix  Demonstrate excellent time-management skills  Maintains or exceeds targeted performance metrics  Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements à Graduation in any specialization from a recognized university. à Excellent communication skills (written and verbal) in English language. à Ability to communicate correctly and clearly with all customers à Good comprehension skills  ability to clearly understand and state the issues customers present à Ability to concentrate  follow stakeholder issues without distraction to resolution à Work successfully in a team environment as well as independently à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer à Excellent typing skills à Demonstrates an ability to successfully navigate websites à Demonstrates a proficient knowledge of email applications Preferred Qualifications  Logistics background and Experience in similar role  Proficient in Excel Company - ASSPL - Telangana Job ID: A2693526 Apply Job!Â
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