[FULL TIME Remote] NY- Remote Benefits Rep/ Customer Service
An exciting opportunity awaits for a talented NY- Remote Benefits Rep/ Customer Service Agent! This role is 100% remote, giving you full control over your work environment. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.
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Thomas Talent Network, LLC is currently hiring a remote Benefits Representative/Customer Service Agent to join our dedicated team. As a Benefits Rep/Customer Service Agent, you will be responsible for assisting customers with their benefit inquiries and providing high-quality customer service. This is a remote position that offers flexibility and the opportunity to work from the comfort of your own home. Responsibilities:  Handle inbound and outbound customer calls regarding benefit-related questions and concerns  Assist customers in understanding and navigating their benefit plans  Provide accurate information and explanations about available benefits and coverage options  Maintain and update customer records and information in a timely manner  Resolve customer complaints or issues in a professional and efficient manner  Collaborate with team members to ensure excellent customer service and support Requirements Requirements:  Prior experience in customer service, preferably in a benefits or insurance-related role  Strong communication skills, both written and verbal  Excellent problem-solving and decision-making abilities  Ability to work independently and efficiently in a remote work environment  Proficient in using computer systems and software  Attention to detail and accuracy in customer interactions and record-keeping If you are a self-motivated and customer-oriented individual with a strong desire to assist others, we encourage you to apply for this position. Join Thomas Talent Network, LLC and be part of a team dedicated to providing exceptional customer service and support to our valued customers. Benefits Full employee benefits, and ample opportunities for career advancement. Apply Job!Â
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