Remote Medical Assistant
About PrimeCare Medical, Inc.
PrimeCare Medical, Inc. is a leading healthcare organization dedicated to providing high-quality, compassionate, and affordable care. We focus on improving patient health outcomes through a team-oriented approach. We are committed to delivering exceptional services and are looking to expand our team with talented, patient-focused individuals who share our mission.Job Summary: We are seeking a Remote Medical Assistant to join our dynamic team. In this role, you will be responsible for providing administrative and clinical support to healthcare providers, ensuring a smooth and efficient patient care experience. The ideal candidate will have strong communication skills, attention to detail, and a passion for helping others in a remote healthcare environment.Key Responsibilities:
- Schedule and coordinate patient appointments, ensuring accuracy and timely follow-ups.
- Assist in managing patient records and maintaining up-to-date electronic health records (EHR).
- Prepare patients for virtual consultations by gathering medical histories, vitals, and other necessary information.
- Provide remote support for healthcare providers during virtual appointments by ensuring all technology and patient information is ready for the consultation.
- Educate patients on treatment plans, medication instructions, and preventive care through phone or video consultations.
- Assist in managing prescriptions, including sending refills and coordinating with pharmacies as needed.
- Answer patient inquiries regarding appointments, lab results, and medication instructions.
- Handle administrative tasks such as medical billing, insurance verifications, and maintaining patient files.
- Collaborate with other team members and healthcare professionals to deliver comprehensive care.
- Maintain patient confidentiality and comply with HIPAA regulations.
- High school diploma or equivalent (required); Certification as a Medical Assistant (CMA) preferred.
- Minimum of 1-2 years of experience as a Medical Assistant, preferably in a remote or telemedicine setting.
- Proficiency in using Electronic Health Records (EHR) systems.
- Excellent communication skills, both verbal and written.
- Strong organizational and multitasking abilities.
- Ability to work independently in a remote environment.
- Compassionate and patient-focused with a strong desire to help others.
- Proficient in Microsoft Office Suite and other remote communication tools (Zoom, telehealth platforms, etc.).
- Ability to handle sensitive patient information with discretion.
- Experience working in a virtual healthcare or telemedicine environment.
- Bilingual (Spanish or other languages) is a plus.
- Knowledge of medical terminology and basic clinical procedures.
- Competitive salary
- Flexible work schedule with remote work opportunities
- Comprehensive health insurance (medical, dental, vision)
- 401(k) with company matching
- Paid time off (PTO) and holidays
- Professional development and training opportunities