Education Programs Assistant ---- REMOTE role

US CITIZENS / Green Card Holders / Green Card EAD Holders ONLY THIS IS A DIRECT BANKING CLIENT REQUIREMENT ! Those authorized to work without sponsorship are encouraged to apply please. Reach Shaily Sharma - 9084874334 Email: shaily(at)zilliontechnologies(dot)com // 9084874334 Program Assistant ( Education Program Assistant )) Location : Remote Role Duration : Long term ongoing with no end date We are seeking a detail-oriented and service-driven Program Assistant to support our Education Assistance Program. This role is responsible for managing team member cases, processing reimbursements, coordinating registrations, and facilitating payroll interactions related to educational benefits. The ideal candidate will ensure a smooth and efficient experience for employees pursuing educational development through the program. Key Responsibilities: Case Management:

• Serve as a point of contact for team members participating in the education assistance program.
• Track and manage individual cases from submission through completion.
• Provide timely responses to inquiries and support requests.

Registration Coordination:

• Assist team members with course registration processes when applicable.
• Maintain records of approved institutions, programs, and courses.
• Monitor deadlines and ensure timely submission of required documentation.

Payroll & Compliance Support:

• Collaborate with payroll to ensure accurate tax treatment of reimbursements.
• Maintain confidentiality and compliance with data privacy and employment regulations.
• Support audits and reporting requirements related to the program.

Program Improvement:

• Identify opportunities to streamline processes and enhance the employee experience.
• Assist in updating program materials, FAQs, and internal communications.
• Support data collection and reporting for program evaluation and improvement.

Qualifications:

• Bachelor’s degree in Business Administration, Human Resources, or a related field (or equivalent experience).
• 2+ years of experience in program administration, HR operations, or employee benefits.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite and experience with ServiceNow or case management systems.
• Familiarity with payroll processes and education reimbursement policies is a plus.

Preferred Attributes:

• Customer-focused mindset with a passion for supporting employee development.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience working in a corporate HR or learning and development setting.

Please send qualified resumes directly to : shaily(at)zilliontechnologies(dot)com // 9084874334 Thanks, Shaily Sharma Zillion Technologies Inc. Asst. Director - Talent Acquisition 9084874334 Email: shaily(at)zilliontechnologies(dot)com // 9084874334 Apply Job!