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Senior Analyst – Business Intelligence – Decision Support – Population Health – Remote: CORP – Pop Health So (PHSO) in Hollywood, FL

Remote Full-time Live

Senior Analyst - Business Intelligence - Decision Support - Population Health - Remote: CORP - Pop Health So (PHSO) - Memorial Healthcare System - Hollywood, FL - work from home job Company: Memorial Healthcare System Job description: Summary: This position is responsible for analyzing complex business intelligence data to inform business decisions by evaluating datasets, creating reports, dashboards and extracts for a variety of needs. This positions is responsible for all aspects of the Business Intelligence (BI) development lifecycle, including the integration of new data sources, extraction and visualization of data, along with quality assurance of data. Detailed responsibilities:

  • Serve as subject matter expert for all reports and dashboards. Play leading role in creating reports and dashboards and completing analytics and recommendations using established tools and centralized data models while creating and/or following applicable standards, policies and procedures. Perform analytics as needed. Responsible for overall quality of the department's reports, analysis and dashboards.
  • Maintain expertise with analytics for assigned departments, including associated centralized data models, applications, tools, workflows, customers, competitors, professional organizations, and regulations. Maintain regular communication with teams to stay up-to-date with upcoming regulations, value-based programs, workflow changes or software upgrades that may impact reports, analysis, dashboards or centralized data models. Collect BI data from available industry reports, public information, field reports, or purchased sources; when needed, document specifications and work closely with BI Developers to add data to centralized data models.
  • Designs and develops templates for reports and dashboards that share consistent branding, look and feel. Promotes use of these templates and ensures compliance. Ensures sensitive data is displayed, delivered and secured properly. Provides analysis, insights and recommendations to leaders throughout the company. Mentors Analysts in content presentation and delivery.
  • Documents mappings for automated data extracts for the department following applicable standards, governance, documentation, policies and procedures.
  • Maintains expertise with MHS and industry standards for reporting, analysis, dashboards and data extracting. Plays leading role in enforcing BI standards, policies and procedures within the department. Assists with maintenance of these standards.
  • Responsible for proactive monitoring of all reports, analysis, recommendations, dashboards and data extracts for the department. Leverage expertise to troubleshoot more challenging issues, perform root cause analysis and take preventive actions. Create and maintain test scripts, analytics and algorithms for validation and integrated testing. Responsible for testing efforts, including making sure that existing reports and extracts will continue to work well after workflow changes or software upgrades.
  • Plays leading role in developing documentation related to the analytics assets of the department, including data catalogs, data dictionaries, troubleshooting guides, knowledge base articles, and data model diagrams. Help promote and share available information and resources throughout System through training and workshops. Active participant in local user groups or meetings. Responsible data steward driving data and reporting governance, standardization, management and documentation.

Competencies and skills: Essential:

  • STANDARDS OF BEHAVIOR: Acts in a manner that supports the standards of communication, respect, privacy, and teamwork by demonstrating a commitment to professional and ethical conduct.
  • CUSTOMER SERVICE: Demonstrates commitment to service excellence by promptly addressing internal/external customer issues/requests, resolving concerns while maintaining a professional image and behavior to build and enhance the patient/family/customer experience.
  • ACCOUNTABILITY: Accepts ownership of job roles and specific assignments/goals; works independently, takes responsibility for own actions; admits mistakes and judgment errors; and accepts constructive feedback. Connects personal work results to the accomplishment of team and organizational goals.
  • RESPONDING TO CHANGE: Accepts change and adapts in a positive and productive manner; handles unexpected situations and changes in direction calmly and with confidence. Views new assignments and job responsibilities as an opportunity for growth.
  • DATA MINING - ANALYSIS & REPORTING: Collects, compiles and conducts mining and analysis of data for defined purpose.
  • ACCURACY: Completes work assignments within established quality and/or quantity standards.
  • EFFECTIVE COMMUNICATION: Communicates effectively with various audiences using the most appropriate method for the situation.
  • PROBLEM SOLVING: Ability to identify, analyze and effectively solve problems.
  • DATA EXTRACTION

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