[Remote] User Experience Designer

Note: The job is a remote job and is open to candidates in USA. Arke is a full-service experience design and technology consultancy seeking a User Experience Designer to join their growing team. The role focuses on translating complex business challenges into intuitive digital experiences, requiring collaboration with creative and development teams in an agile environment.

Responsibilities

• Conduct research to understand user behaviors, needs, and motivations through methods such as journey mapping, persona development, heuristic evaluations, and usability testing
• Support or participate in stakeholder interviews, workshops, UX audits (including AI-readiness evaluations), user testing and research synthesis
• Contribute to information architecture, including content hierarchies, structured content planning, and navigation strategy
• Create key UX deliverables such as user flows, journey maps, wireframes, sitemaps, and low- to mid-fidelity prototypes
• Contribute to the design of AI-informed experiences, including prompt journeys, GPT discovery flows, and conversational interfaces
• Design conversion-focused experiences, including eCommerce flows, PLPs/PDPs, and filtering or cart functionality
• Apply accessibility, mobile-responsiveness, and usability best practices across all deliverables
• Collaborate closely with creative, technical, and engagement teams to ensure alignment across strategy, design, and implementation
• Participate in evolving Arke’s UX practice, including contributing to internal standards, processes, and innovation initiatives

Skills

• Bachelor's degree preferred, or equivalent experience in digital-first environments
• 3-6 years of experience designing digital experiences across platforms and devices
• Strong experience in wireframing, journey mapping, user flows, and prototyping
• Ability to interpret research, user testing, and behavioral data into practical UX solutions
• Working knowledge of Figma, Miro, or similar prototyping and collaboration tools
• Familiarity with HTML/CSS and responsive frameworks; understanding how designs translate into front-end development
• Exposure to CMS-driven experiences and structured content models
• Interest in emerging technologies and interfaces, including AI-enhanced or conversational experiences
• Understanding of visual design fundamentals (typography, hierarchy, layout, grid systems)

Benefits

• Health, dental, vision, life, and disability insurance
• 401(k) plan that includes up to a 4% company match
• Self-manage their personal time off
• Opportunities for ongoing learning, mentorship, and professional development
• Competitive compensation and access to growth and collaboration with our cross-cultural teams

Company Overview