[Remote] Business Systems Consultant I

Note: The job is a remote job and is open to candidates in USA. Mutual of Omaha is a company that values innovation and inclusivity, and they are seeking a Business Systems Consultant I. The role involves facilitating information gathering and requirements assessment, understanding cross-functional business processes, and communicating with stakeholders to improve business operations.

Responsibilities

• Facilitate and coordinate gathering information and requirements, while assessing overall results
• In depth understanding of cross-functional business processes, compliance, and workflows and apply that knowledge to your daily support of the application
• Evaluates effectiveness of current and to be processes and make recommendations for improvement. May include production support and ad hoc reporting
• Communicating effectively with internal business partners and stakeholders throughout the enterprise. Communicates with external stakeholders/vendors to represent the product, department, and company
• Develop and deliver effective presentations. Leverage contemporary company communication tools to convey message
• Collaborating with Account Managers to gather client requirements and implement communication strategies
• Using tools like Keap, Jotform, QR codes, Bitly, STEPS customer dashboard system, and monday.com to streamline processes and track progress

Skills

• Ability to use current and contemporary business tools and methodologies
• Understands and considers both the business and the technical processes and needs to meet/exceed the desired business objectives
• Advanced knowledge and demonstrated leadership role in business system operations, workflow analysis, business systems terminology and standards. Demonstrated ability to influence stakeholders and be a trusted partner
• Advanced knowledge of implementation processes and redesign of supporting business processes, which may include software implementation processes and process reengineering. Demonstrated experience with project management processes and tools in managing and delivering projects timely
• Ability to maintain flexibility and adapt in a rapidly changing environment. Strong learning and critical thinking skills
• Exposure to continuous process improvement/operational excellence practices and change management practices
• Excellent verbal and written communication and presentation skills. Ability to develop and maintain relationships with a variety of stakeholders/business partners
• Proven problem solving experience with high attention to detail. Demonstrated ability to see the 'Big Picture'. Strong prioritization, organization and decision making skills
• You promote a culture of diversity and inclusion, value different ideas and opinions, and listen courageously, remaining curious in all that you do
• Knowledge of insurance products, the insurance industry, related legislation, and business operation procedures and practices
• Working knowledge of test and process automation
• Strong quantitative, statistical, and data analysis and interpretative skills

Benefits

• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays.

Company Overview