Entry-Level Technical Writer – AI & Open Source

Introduction A career in IBM Software means you’ll be part of a team that transforms our customer’s challenges into solutions. Seeking new possibilities and always staying curious, we are a team dedicated to creating the world’s leading AI-powered, cloud-native software solutions for our customers. Our renowned legacy creates endless global opportunities for our IBMers, so the door is always open for those who want to grow their career. IBM’s product and technology landscape includes Research, Software, and Infrastructure. Entering this domain positions you at the heart of IBM, where growth and innovation thrive. Your role and responsibilities IBM is looking for a detail-oriented and curious Entry-Level Technical Writer to help developers learn and succeed with our strategic AI products and open-source projects. In this role, you’ll create clear, accurate, and engaging documentation that guides developers from getting started to mastering advanced use cases. You’ll collaborate with engineers, product managers, and developer advocates to ensure our documentation is technically sound, easy to follow, and aligned with real-world developer workflows Key Responsibilities: Write Developer-Focused Documentation: Create and maintain tutorials, API references, conceptual guides, and troubleshooting content for IBM’s AI offerings and open-source tools. Simplify Complex Concepts: Translate technical information into clear, concise, and accessible content for developers of varying skill levels. Collaborate with Technical Teams: Work closely with engineering, product, and advocacy teams to gather information, validate accuracy, and stay aligned with product updates. Support the Developer Journey: Ensure documentation covers the full developer experience—from onboarding and setup to advanced integrations and optimization. Improve Content Continuously: Monitor feedback channels, analyze usage data, and iterate on documentation to improve clarity, completeness, and usability. Contribute to Open Source: Participate in documentation efforts for open-source projects, including README files, contribution guides, and community wikis. Why Join Us Help shape the developer experience for cutting-edge AI and open-source technologies. Collaborate with world-class engineers and advocates in a supportive environment. Grow your career in technical writing and developer enablement. Enjoy a culture of innovation, inclusion, and continuous learning Required education High School Diploma/GED Required technical and professional expertise Strong writing and editing skills with a focus on clarity, structure, and developer empathy Basic understanding of programming languages (e.g., Python, JavaScript) and software development workflows Familiarity with AI/ML concepts and open-source ecosystems Ability to work independently and manage multiple documentation projects Experience using documentation tools such as Markdown, Git, and static site generators (e.g., Docusaurus, MkDocs) Strong communication skills Passion for hands-on learning