Seasonal Sales Associate, Travel Contact Center

About the position AAA is hiring full-time, Seasonal, Travel Contact Center Sales Associates to join our dynamic Travel Call Center Team! Are you an ambitious, sales- driven individual who has a customer focus? Are you looking for a seasonal position to give you some extra money this summer? This position is for you! Our Travel Sales Associates support member sales and service on multiple levels, by handling incoming calls and/or emails related to commodity travel products such as hotel, air and car reservations. This a great opportunity to join the Travel world and take your career to the next level! This is a work from home position; however, candidates MUST live within one of the following states to be considered: ·Connecticut ·Delaware ·Indiana ·Kansas ·Kentucky ·Maryland ·New Jersey ·Ohio ·Oklahoma ·Pennsylvania ·South Dakota ·Virginia ·Washington, DC ·West Virginia Training Requirement: Training will begin on Monday, April 6th 2026. Training hours will be Monday - Friday 9:00 a.m. - 5:30 p.m. for first 4 weeks. All training is paid!! After training, all work schedules will include ONE weekend day shift. FT Hours - 37.50 hours/week. At AAA, your success is our success. What we can offer you: A competitive starting hourly rate of $16.37 - $20.93 ; depending upon experience and salary zone, plus a Monthly Incentive Plan, based on your individual performance. All computer equipment provided by AAA Club Alliance 401k- Company match up to 7% (after 60 days eligibility period) Wellness Program Employee Assistance Program The opportunity to work in an environment where you can see the impact of your contributions on a daily basis! AAA Club Alliance is the result of AAA Mid-Atlantic, AAA Allied Group, AAA Oklahoma/South Dakota, and AAA Ohio Automobile Club joining, now representing nearly 7.4 million members in 13 states including Washington, D.C. We’ve created an environment where you can look forward to coming to work and interacting with compassionate people who enjoy what they do and love supporting their team. We’re dedicated to keeping our Associates fulfilled and helping them feel secure. With such a diversity of products and services, our Associates have the opportunity to fulfill customer needs while growing their own career. So that leaves one question, are you ready to make a difference? Are you being referred to one of our roles? If so, ask your connection at AAA Club Alliance about our Associate referral process! We recognize that you don’t stop being a parent, caretaker, pet owner, or student because you’re at work. We give our Associates the option to customize their experience in order to suit their individual needs and interests. We offer a wide array of benefits that give our Associates piece of mind– even after retirement. You can learn more about our benefit offerings here. AAA Club Alliance complies with federal, state and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please direct your inquiries to [email protected].

Responsibilities

• Serve members and clients on the telephone, email, and web chat by providing Air, Car, Rail & Hotel reservations.
• A concentration on Diamond Elite and Preferred vendor products is required.
• Book and council members on domestic hotels and cars.
• Operates and is familiar with applicable automated airline reservation and ticketing system.
• Provides best possible customer service and meet or exceed established production goals.

Requirements

• High School Diploma or equivalent.
• 1 year Retail Sales and/or Travel experience.
• Work experience to include Invoicing.
• Proficiency with computer software programs and internet access.
• Proficiency with Geography.

Benefits

• A competitive starting hourly rate of $16.37 - $20.93 ; depending upon experience and salary zone, plus a Monthly Incentive Plan, based on your individual performance.
• All computer equipment provided by AAA Club Alliance
• 401k- Company match up to 7% (after 60 days eligibility period)
• Wellness Program
• Employee Assistance Program
• The opportunity to work in an environment where you can see the impact of your contributions on a daily basis!

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