Housekeeping Supervisor - Franchise
Job Requirements
What will I be doing?
As a Housekeeping Supervisor, you will support the Housekeeping Department by ensuring the upkeep and cleanliness of the entire hotel. Specifically, a Housekeeping Floor Supervisor will perform the following tasks to the highest standards:
- Allocate work duties to Team Members
- Perform routine inspections of all check out rooms and spot checks of all occupied rooms
- Report and follow up on any maintenance defects or other issues
- Inspect, routinely, service areas, store rooms and corridors
- Schedule and supervise deep cleaning and any other projects
- Manage and train Room Attendants and other Team Members to ensure their performance is to the standards required
- Manage, efficiently, stock control and the maintenance of equipment
- Provide excellent Guest service, including VIP and other special requirements
- Ensure the adherence to hotel brand standards at all times
The ideal candidate will be a friendly, caring individual with good cross cultures sensitivity and a concern for quality and an eye for details. You will work well under pressure in a fast paced environment and enjoy working with a multi-cultural team and guests alike, while possessing following additional competencies-
Understanding Hotel Operations
Effective Communication
Planning for Business
Supervising People
Understanding Differences
Supervising Operations
Teamwork
Adaptability
Customer Focus
Drive for Results
Benefits- Supportive and inclusive work environment
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Medical and life insurance coverage
- Paid annual leave entitlement