AI Software QA II (Intern) - United States

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. As a Quality Assurance (QA) Intern on the AI Software & Platform team, you will support the quality and reliability of Generative AI products while gaining hands-on experience in testing AI-driven systems.

Responsibilities

• Assist in designing, developing, and executing test plans and automation scripts for complex AI-driven features and systems, contributing to comprehensive validation and quality assurance
• Help build, maintain, and enhance test automation frameworks for AI pipelines, APIs, and user interfaces, increasing testing efficiency and coverage
• Identify, document, and report software bugs and quality issues, collaborating with engineers, data scientists, and product specialists to resolve problems and improve product reliability
• Participate in projects that enhance customer perception of quality by offering new points of view, supporting continuous improvement, and upholding high standards
• Learn and apply industry-standard QA tools, testing methodologies, and protocols, while receiving mentorship, hands-on training, and exposure to real-world AI projects to prepare for a future career in technology and quality assurance

Skills

• Currently enrolled in an undergraduate degree program with 2 years of relevant experience, or currently enrolled in a graduate degree program with 0 years of relevant experience. Relevant fields include: Computer Science, Electrical Engineering, Data Science, Machine Learning, Artificial Intelligence, Statistics, Mathematics, Software Engineering, or a related program
• Proficiency in Python programming, with expertise in additional languages considered an advantage
• Familiarity with modern testing tools and frameworks such as Pytest, Playwright, Selenium, Locust, or similar, and adaptability to new technologies
• Strong diagnostic and debugging skills, including experience in creating and maintaining automation pipelines and test utilities
• Practical experience with backend and frontend testing frameworks, with an eagerness to improve test automation coverage and infrastructure
• Shown ability to collaborate effectively with cross-functional teams to resolve issues, implement solutions, and deliver quality results
• Excellent communication and interpersonal skills, with a team-oriented mentality, ownership, and accountability
• Prior experience or coursework related to generative AI technologies or AI/ML platforms

Benefits

• Medical, dental and vision insurance
• A 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness determined by Cisco
• 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use
• 80 hours of sick time off provided on hire date and each January 1st thereafter
• Up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Eligible to earn annual bonuses subject to Cisco’s policies

Company Overview

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